Legal

Privacy Policy

Effective Date: June 11, 2026

Fitlora Motion ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and online fitness programs.

1. Information We Collect

We collect the following types of personal information:

  • Identity data: name, username, date of birth
  • Contact data: email address, phone number, billing address
  • Payment data: credit/debit card details processed securely via third-party payment processors (we do not store full card numbers)
  • Usage data: pages visited, workout programs accessed, video watch history, calendar activity, device type, IP address, browser type
  • Health & fitness data: fitness goals and preferences you voluntarily provide when setting up your program

2. How We Use Your Information

  • To create and manage your account and deliver your fitness programs (videos, workout plans, calendars)
  • To process payments and send order confirmations
  • To send program updates, new content notifications, and promotional emails (you may opt out at any time)
  • To personalize your experience and recommend suitable programs
  • To improve our platform through analytics and performance monitoring
  • To comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include essential cookies (required for the site to function), analytics cookies (e.g., Google Analytics), and marketing cookies. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

4. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only as necessary:

  • Payment processors (e.g., Shopify Payments, Stripe) to handle transactions securely
  • Analytics providers (e.g., Google Analytics) to understand site usage
  • Email marketing platforms to send communications you have consented to
  • Legal authorities when required by law

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the data we hold about you
  • Correction: request correction of inaccurate data
  • Deletion: request deletion of your personal data ("right to be forgotten")
  • Opt-out: unsubscribe from marketing emails at any time via the unsubscribe link
  • Data portability: request your data in a portable format

To exercise any of these rights, contact us at the details below.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Privacy Questions? Contact Us:

📧 support@fitloramotion.com

📞 +1 (856) 514-9049

📍 2150 Lexington Rd, Richmond, KY 40475, USA

Legal

Terms of Service

Effective Date: June 11, 2026

Please read these Terms of Service ("Terms") carefully before using the Fitlora Motion website and purchasing any of our online fitness programs. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, making a purchase, or accessing any content on fitloramotion.com, you confirm that you are at least 18 years of age (or have parental consent if between 13–17), have read and understood these Terms, and agree to be legally bound by them.

2. Description of Services

Fitlora Motion provides digital online fitness programs delivered in the format of video content, structured workout plans, and training calendars. Our programs include:

  • 💪 Home workout programs
  • 🏃 Cardio training programs
  • 🧘 Stretching & mobility programs
  • 🏋️ Strength training programs for beginners
  • 🔥 Fat loss & body shaping programs

All programs are delivered digitally. Access is granted upon successful payment and account creation.

3. Account Registration

You must create an account to access purchased programs. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Payment & Subscriptions

All prices are listed in USD. Payment is processed securely through our payment provider at the time of purchase. By completing a purchase, you authorize us to charge the stated amount to your payment method. Prices are subject to change without notice, but changes will not affect existing purchases.

5. Intellectual Property

All content on the Fitlora Motion platform — including but not limited to videos, workout plans, calendars, graphics, text, logos, and program structures — is the exclusive intellectual property of Fitlora Motion and is protected by copyright law. You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes only. You may not:

  • Copy, reproduce, or redistribute any content
  • Share your account credentials with others
  • Use our content for commercial purposes
  • Reverse-engineer or create derivative works from our programs

6. User Conduct

You agree not to use our services for any unlawful purpose, to harass or harm others, to upload malicious content, or to interfere with the proper functioning of our platform. We reserve the right to terminate accounts that violate these standards.

7. Health Disclaimer

Important: Fitlora Motion's programs are for informational and educational purposes only and do not constitute medical advice, diagnosis, or treatment. Before beginning any fitness program, you should consult with a qualified healthcare professional, especially if you have any pre-existing medical conditions, injuries, or health concerns. By using our programs, you acknowledge that physical exercise carries inherent risks and that you participate voluntarily and at your own risk. Fitlora Motion is not responsible for any injury or health issue that may arise from following our programs.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Fitlora Motion shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of or inability to use our services. Our total liability to you for any claim shall not exceed the amount you paid for the specific program giving rise to the claim.

9. Termination

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, if you violate these Terms or engage in conduct we deem harmful to our platform or other users. Upon termination, your right to access purchased content ceases immediately.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Madison County, Kentucky.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the effective date and, where appropriate, notifying you by email. Your continued use of our services after changes constitutes acceptance of the revised Terms.

Questions about our Terms? Contact Us:

📧 support@fitloramotion.com

📞 +1 (856) 514-9049

📍 2150 Lexington Rd, Richmond, KY 40475, USA

Legal

Refund Policy

Effective Date: June 11, 2026

At Fitlora Motion, we stand behind the quality of our programs and want you to feel confident in your purchase. Please read our refund policy carefully before buying.

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for first-time purchases of any Fitlora Motion program. If you are not satisfied with your purchase for any reason, you may request a full refund within 7 calendar days of the original purchase date.

2. Eligibility Conditions

To be eligible for a refund, the following conditions must be met:

  • The refund request is submitted within 7 days of the purchase date
  • This is your first purchase of the specific program (the guarantee does not apply to repeat purchases of the same program)
  • You have not accessed or downloaded a significant portion of the program content (see Section 4)
  • Your account is in good standing and has not violated our Terms of Service

3. How to Request a Refund

To request a refund, please contact our support team by email within the 7-day window:

  • Send an email to support@fitloramotion.com
  • Include your full name, order number, and the email address used for purchase
  • Briefly describe the reason for your refund request (optional but appreciated)

Our team will review your request and respond within 1–2 business days.

4. Non-Refundable Cases

Refunds will not be issued in the following circumstances:

  • The refund request is submitted more than 7 days after the purchase date
  • A significant portion of the program content has been accessed, streamed, or downloaded (more than 30% of program videos or materials)
  • The purchase is a repeat purchase of a program you have previously bought
  • The account has been found to violate our Terms of Service
  • The request is for a promotional or discounted purchase where refund terms were explicitly excluded at the time of purchase

5. Partial Refunds

In exceptional circumstances — for example, if you experienced a technical issue that prevented access to part of the program — we may consider a partial refund at our sole discretion. Each case will be evaluated individually. Please contact our support team to discuss your situation.

6. Refund Processing Time

Once your refund is approved, it will be processed within 5–10 business days. The refund will be returned to the original payment method used at the time of purchase. Processing times may vary depending on your bank or card issuer.

7. Program Access After Refund

Upon approval and processing of a refund, your access to the refunded program will be revoked immediately. Any downloaded materials should be deleted in accordance with our Terms of Service.

Refund Requests & Questions:

📧 support@fitloramotion.com

📞 +1 (856) 514-9049

📍 2150 Lexington Rd, Richmond, KY 40475, USA